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Policy and Procedures
We hope that this policy reassures our clients that we are taking every precaution to protect them, protect ourselves and protect our future clients.
Author: Katie Pearce
Last Review Date: 4/9/24
Next Planned Review: Review in 12 months or sooner if required
Definitions
Artist: Katie Pearce of Katie Morley Hair and Makeup Artist
Assistants: Professional Hair and/or Makeup Artists who have been booked by the Artist to assist them at the Booking.
Booking: The date, venue and occasion for which the Party are to receive Services.
Bride: The Client who has booked the Services on behalf of the Party.
Client: The members of the party who will be receiving the Services of the artist
Guests: Members of the Bride’s group who are not members of the Party.
Me/Our: The Artist
Party: The Clients who are to receive Services.
Services: Hair and/or makeup services as agreed with The Artist.
Venue: The place at which the Services are to take place.
You/Your: The Client
1. Purpose
1.1 To ensure that Katie Pearce remains up to date with protocols for reducing the risk of danger or injury to Artist, Assistant, The Client, The Bride, Members of the Party and Guests.
1.2 To meet the legal requirements of all relevant governing bodies.
2. Scope
2.1 The Policy is to be followed by
- The Artist
- Assistants
- The Bride
- The Client
- Members of the Party
- The Guests
3. Objectives
3.1 To ensure that safe, effective procedures are in place for the Artist, the Assistant, Clients, Members of the Party and Guests.
4. Policy
4.1 The Artist will follow this policy and requires the Clients and Guests to do so too. In the event that Clients and Guests refuse to follow this policy, the Artist may refuse to carry out the Service.
5. Artists and Assistants will:
5.1 Practice hand hygiene, including but not limited to washing their hands;
- before leaving home
- on arrival at the venue for the Booking
- before and after using the toilet
- before commencing the services for a client
- before wearing gloves
- after inadvertently touching her nose, mouth, eyes or face
- after removing any PPE
5.2 Where it is not practicable or possible to wash their hands, the Artist shall instead use high alcohol hand sanitiser and fastidiously apply it to all areas of their hands.
5.3 Work hygienically – to prevent cross-contamination.
5.3.1 Ensure that their makeup kit is kept fastidiously clean as follows:
- using a set of makeup brushes on one client only, then placing them into a sealed bag until they can be cleaned as per the Barbicide protocols.
- using disposable brushes where possible
- scraping product onto a palette or using a fresh brush for each application in order to reduce the risk of cross contamination through ‘double dipping’.
- using disposable wipes and towels instead of reusable ones.
- minimising the use of products which have to be applied directly to the skin from the tube/tub/bullet/pencil so as to avoid wasting the same. In the event that it is unavoidable for the chosen looks, the client shall be given the option to purchase the item (by immediate bank transfer or later invoice where it is not possible to arrange beforehand) before the artist disposes of the same.
5.3.2 Ensure that their hair kit is kept fastidiously clean as follows:
- using a set of hair brushes on one client only, then cleaning them immediately after use per the Barbicide protocols before the next client.
- using spray or pump products where possible to reduce the chance of the product becoming compromised through ‘double dipping’.
- using disposable towels instead of reusable ones.
- minimising the use of hairdryers wherever possible.
- cleaning heated styling tools between each client per the Barbicide protocols.
5.4 The Artist shall endeavour to create a safe working space for the Artist and the Client by opening as many doors and windows as possible to increase ventilation, especially when using things like solvents, hairsprays or airbrush equipment.
5.5 Wear sensible shoes
5.6 Have a good posture – be careful of leaning, having to bend and picking up heavy items. Ensure the chairs the clients sit in can be adjusted to suit your height to prevent you from bending.
5.6 Store flammable makeup and hair products correctly – for example, acetone and IPA are flammable substances and must be stored according to instructions provided on the packaging. Also, keep them away from heat sources and naked flames. Dispose of correctly.
5.7 Clean up all spills and cut hair immediately – to prevent anyone slipping.
5.8 Know who the First Aider is and know how to act in an emergency – for example, identify where the fire escape route is. Similarly, know who to contact first in case of emergency or accident. (This is to be known by the bride or bridal party members)
5.9 Report any safety concerns immediately – if you see anything of concern, report it as soon as possible to an appropriate person.
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6. Artist and assistants will not:
6.1 Run on location – no matter how pressed for time, running is never a good option.
6.2 Block fire exits – with kit, bags, or anything. Likewise, keep all evacuation routes clear.
6.3 Leave kit or bags lying around – put things to one side out of the way. Better still, put stuff under your section or in a cupboard. Trip hazards cause many accidents at work. Put your stuff away!
6.4 Smoke on location – there will be a designated area for smokers. If you are working in a fragile environment, smoking might be banned altogether.
6.5 Drink alcohol or take illegal drugs – Assistants agree to speak to Artist should they need to take a medication that could make you drowsy.
6.6 Plug appliances in without getting the OK – Venues agree that all sockets unless stated are safe for use by Artist and Assistants. Any damage seen will need to be reported to the venue before plugging anything in.
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7. Client Responsibilities
7.1 Client will ensure all relevant information including details of health and safety officer, first aider, management etc is know.
7.2 Practice respiratory hygiene, including but not limited to;
- using a tissue when coughing or sneezing, and immediately disposing of the same.
- coughing or sneezing into their bent elbow
7.3 Practice hand hygiene, including but not limited to washing their hands;
- before leaving home
- on arrival at the venue
- before and after using the toilet
- before receiving the Services
- after inadvertently touching her nose, mouth, eyes or face
- after receiving the Services
7.3.1 Where it is not practicable or possible to wash their hands, the Client shall instead use high alcohol hand sanitiser and fastidiously apply it to all areas of their hands.
7.4 Agreeing to the doors and windows remaining open for ventilation and for the Services to take place outside where possible.
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7.5 Agree to let the artist and assistant know of any infectious disease, allergy, skin condition they may have. ( This may affect our ability to fulfil the treatment but must be stated. If any products are contaminated due to client not letting us know a bill will be given for purchasing replacements of said products.
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8. The Artist requires the following in order to maintain a safe working space for themselves and the Clients;
8.1 A clean and spacious table located near to working plug sockets in order to set up safely.
8.1.1 Client must ensure the area the artist and assistant is working in is kept clear and any pets or children are kept away from tools and products.
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8.2 Access to a sink where artist and assistants can wash hands.
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9. Infectious diseases or Exposure
9.1 There is a continuing duty of care placed on the Artist and the Client to immediately notify each other if they believe that they may have or have been in Contact with some who has an infectious disease.
9.2 In the event that the Client becomes aware that they were exposed to any infectious disease before the Trial or the Booking took place (through any form of Contact or otherwise) they must inform the Artist immediately, regardless of whether they have later developed symptoms. The artist will then be sure to wear the correct PPE to fulfil the wedding day an has the right to reschedule a trial in order to protect themselves and any future clients.
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